Frequently Asked Questions

Does Sorn IPTV provide channels or content?

No. Sorn IPTV is only a player. Content comes from the playlist you add and have the right to use.

How do I add a playlist?

Go to Settings > Playlists > Add playlist. You can add Xtream Codes details, an M3U link, a local M3U file or a single stream address.

What is the trial?

From the first installation you can use Premium features free of charge for the trial period. No card is requested and nothing is charged when it ends.

What happens when the trial ends?

You keep using the free version. Premium features such as Multi-Screen, playback speed, the sleep timer and additional playlists are locked, and advertisements are shown.

How do I get Premium?

Open Settings > Premium and choose a 1, 3, 6 or 12 month package. Payment is handled by Google Play.

How do I cancel the subscription?

In Google Play > Payments & subscriptions > Subscriptions. Uninstalling the app does not cancel it.

I changed phones. Is my membership gone?

A Google Play subscription comes back with "Restore purchases" on a device signed in to the same Google account.

A stream freezes or does not open. What should I do?

Check your connection in Settings > Tools > Network test. If only one channel is affected, the problem is at your provider. Try the "High" buffer profile in Settings > Playback and toggle hardware acceleration.

How do I turn notifications off?

Turn off Settings > General > Notifications.

How do I delete my data?

Data on the device is removed when you uninstall the app. For your device record on the server use Settings > About > Delete my data.

Can I use it on Android TV?

Yes. The app is designed for remote-control use. A TV shows no system notifications; announcements appear on the Notifications screen inside the app.

How do I contact support?

Write to [email protected].